:root{--mcdshd-ink:#0d2944;--mcdshd-muted:#60758b;--mcdshd-line:#d8e3ee;--mcdshd-soft:#f4f8fc;--mcdshd-blue:#2176ed;--mcdshd-green:#0b8f65}
.mcdshd-help,.mcdshd-portal{max-width:1180px;margin:0 auto;padding:48px 24px 72px;color:var(--mcdshd-ink);box-sizing:border-box}.mcdshd-help *,.mcdshd-portal *{box-sizing:border-box}.mcdshd-help header span,.mcdshd-portal header span{font-size:12px;font-weight:800;letter-spacing:.12em;color:var(--mcdshd-blue)}.mcdshd-help h1,.mcdshd-portal h1{font-size:clamp(34px,4.5vw,60px);line-height:1.03;margin:14px 0 16px}.mcdshd-help header p,.mcdshd-portal header p{font-size:18px;line-height:1.6;color:var(--mcdshd-muted);max-width:760px}.mcdshd-help-link{font-weight:750;color:var(--mcdshd-blue);text-decoration:none}.mcdshd-search{display:grid;grid-template-columns:1fr 260px auto;gap:12px;margin:30px 0}.mcdshd-search input,.mcdshd-search select,.mcdshd-new-ticket input,.mcdshd-new-ticket select,.mcdshd-new-ticket textarea,.mcdshd-reply textarea,.mcdshd-access select{width:100%;border:1px solid var(--mcdshd-line);border-radius:12px;padding:13px 14px;background:#fff;color:var(--mcdshd-ink);font:inherit}.mcdshd-search button,.mcdshd-new-ticket button,.mcdshd-reply button,.mcdshd-access button{border:0;border-radius:12px;padding:13px 20px;background:var(--mcdshd-blue);color:#fff;font-weight:750;cursor:pointer}.mcdshd-search button:hover,.mcdshd-new-ticket button:hover,.mcdshd-reply button:hover{filter:brightness(.96)}.mcdshd-article-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px}.mcdshd-article{display:block;padding:24px;border:1px solid var(--mcdshd-line);border-radius:18px;text-decoration:none;color:inherit;background:#fff;box-shadow:0 10px 28px rgba(13,41,68,.06)}.mcdshd-article h3{margin:0 0 10px}.mcdshd-article p{color:var(--mcdshd-muted);line-height:1.6}.mcdshd-new-ticket{margin:28px 0;background:var(--mcdshd-soft);border:1px solid var(--mcdshd-line);border-radius:18px;padding:18px 20px}.mcdshd-new-ticket[open]{box-shadow:0 14px 36px rgba(13,41,68,.08)}.mcdshd-new-ticket summary{font-size:18px;font-weight:800;cursor:pointer;list-style:none}.mcdshd-new-ticket summary::-webkit-details-marker{display:none}.mcdshd-new-ticket summary:after{content:'+';float:right;font-size:24px}.mcdshd-new-ticket[open] summary:after{content:'–'}.mcdshd-new-ticket form{display:grid;grid-template-columns:2fr 1fr 1fr;gap:14px;margin-top:18px}.mcdshd-new-ticket label{display:grid;gap:7px;font-weight:700}.mcdshd-new-ticket .mcdshd-full{grid-column:1/-1}.mcdshd-new-ticket textarea{min-height:140px;resize:vertical}.mcdshd-ticket-list{margin-top:36px}.mcdshd-ticket-list h2{margin-bottom:16px}.mcdshd-ticket-list>a{display:flex;justify-content:space-between;align-items:center;gap:20px;padding:18px 20px;border:1px solid var(--mcdshd-line);border-radius:14px;margin-bottom:10px;text-decoration:none;color:inherit;background:#fff;transition:.18s ease}.mcdshd-ticket-list>a:hover{border-color:var(--mcdshd-blue);box-shadow:0 8px 24px rgba(13,41,68,.08);transform:translateY(-1px)}.mcdshd-ticket-list>a span{color:var(--mcdshd-muted);font-size:14px}.mcdshd-thread{display:grid;gap:14px;margin:28px 0}.mcdshd-thread article{padding:18px 20px;border:1px solid var(--mcdshd-line);border-radius:16px;background:#fff}.mcdshd-thread article>div{display:flex;justify-content:space-between;gap:12px}.mcdshd-thread time{color:var(--mcdshd-muted);font-size:13px}.mcdshd-thread p{line-height:1.65}.mcdshd-thread .mcdshd-message{max-width:82%}.mcdshd-thread .mcdshd-message-customer{margin-left:auto;background:#eef6ff;border-color:#bdd8fb}.mcdshd-thread .mcdshd-message-agent{margin-right:auto;background:#fff}.mcdshd-thread .mcdshd-message-internal{display:none}.mcdshd-message-file{display:inline-flex;margin-top:8px;font-weight:700;color:var(--mcdshd-blue)}.mcdshd-reply{background:var(--mcdshd-soft);border:1px solid var(--mcdshd-line);border-radius:16px;padding:18px}.mcdshd-reply textarea{min-height:125px;margin-bottom:10px;resize:vertical}.mcdshd-reply-attachment{display:block;margin:8px 0 14px;color:var(--mcdshd-muted)}.mcdshd-reply-attachment input{display:block;margin-top:7px}.mcdshd-access{margin-top:30px;border-radius:18px;padding:22px;background:var(--mcdshd-ink);color:#fff}.mcdshd-access h3{color:#fff;margin-top:0}.mcdshd-access form{display:flex;gap:12px;align-items:end;flex-wrap:wrap}.mcdshd-access label{min-width:200px;display:grid;gap:6px}.mcdshd-access .secondary{background:#fff;color:var(--mcdshd-ink)}.mcdshd-access small{display:block;margin-top:14px;opacity:.76;line-height:1.5}.mcdshd-back,.mcdshd-download{display:inline-block;margin-bottom:16px;color:var(--mcdshd-blue);font-weight:700}.mcdshd-notice{padding:22px;border-radius:12px;background:#eef6ff}.mcdshd-kb-single{max-width:850px;margin:0 auto}.mcdshd-admin-cards{display:flex;gap:18px}.mcdshd-admin-cards>div{background:#fff;border:1px solid #ccd0d4;padding:22px;min-width:160px}.mcdshd-admin-cards strong{display:block;font-size:32px}.mcdshd-admin-thread article{background:#f6f7f7;padding:12px;margin:0 0 10px;border-radius:8px}
@media(max-width:800px){.mcdshd-help,.mcdshd-portal{padding:32px 16px 56px}.mcdshd-search{grid-template-columns:1fr}.mcdshd-article-grid{grid-template-columns:1fr}.mcdshd-new-ticket form{grid-template-columns:1fr}.mcdshd-new-ticket .mcdshd-full{grid-column:auto}.mcdshd-ticket-list>a{align-items:flex-start;flex-direction:column}.mcdshd-thread .mcdshd-message{max-width:100%}.mcdshd-access form{display:grid}.mcdshd-access label{min-width:0}}
.mcdshd-inquiry-form{max-width:900px;margin:0 auto}.mcdshd-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}.mcdshd-grid label{display:flex;flex-direction:column;gap:8px;font-weight:700}.mcdshd-grid input,.mcdshd-grid select,.mcdshd-grid textarea{width:100%;padding:12px 14px;border:1px solid #cfdceb;border-radius:10px;background:#fff}.mcdshd-span-2{grid-column:1/-1}.mcdshd-consent{display:flex;gap:10px;align-items:flex-start;margin:18px 0;font-weight:500}.mcdshd-hp{position:absolute!important;left:-9999px!important;width:1px;height:1px;overflow:hidden}.mcdshd-success{padding:22px;border:1px solid #bfe3d0;background:#effaf4;border-radius:14px}.mcdshd-inquiry-form button{border:0;border-radius:10px;padding:13px 20px;background:#2176ed;color:#fff;font-weight:800;cursor:pointer}@media(max-width:700px){.mcdshd-grid{grid-template-columns:1fr}.mcdshd-span-2{grid-column:auto}}